Lots to cover here, but many of the reviews before me have painted a very accurate picture of the lack of leadership and terrible product direction.
- Lay-offs: I've watched 5 rounds of "reductions" in my short tenure here. Do you know how fearful going into a company-wide meeting is after seeing 5 result in mass layoffs?
- No Bonus', No Promotions : This one says it all and is very accurate. Lots of promise of upward mobility, bonus structures - but you'll never see a promotion or payout while you're here.
- Lacking leadership: The Co-Founders are not great leaders. Attend one meeting with them and it's incredibly obvious. They're bright, and hardworking, but not leaders.
- Sexist President: Due to their failing direction and leadership, the co-founders brought in a President of the company to help steer the ship. Sadly, I've personally been on calls and have witnessed first hand him belittle, interrupt, and outright call-out the female employees for their "Silly Ideas". It was increasingly uncomfortable and very sad. Lily Ai prides itself on being a woman-founded company, yet their president is incredibly disrespectful to the women he interacts with. His shifting priorities have caused much uncertainty in the team, and constant pivots have only proven disastrous.
-Poor Product & High Customer Churn: One hand washes the other here. The product is good, but not great. Lily works with some large retailers, and they expect greatness. When the product fails, or we're slow to innovate, retailers leave us for competitors. Which then limits available cashflow to better the product. The endless layoffs continually act as a setback to any product advancements, and its a vicious cycle of unhappy customers, and stagnant product.
- Inflated Sales Pipeline: The sales team is constantly selling products we don't yet offer, only leading to customer disappointment. They often inflate their pipeline numbers in fear of losing their jobs, only to cause a miscalculation in real revenue, and put the rest of the company at risk of losing their jobs. I have some really close friends in the sales department but their behavior is really scary and no one holds them accountable. Again, poor leadership.
- Infalted Glassdoor Reviews: The HR team has ran a few promotions to help boost their Glassdoor rating -Months ago, I was on the receiving end of quite a few slack-messages asking me and then reminding me to leave a Glassdoor review. So. Here it is :)
