Toxic environments and clowns that run the town. - Anonymous employee Lofty Employee Review

1.0
30 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Anything that was once good is gone. CMO Matt Murphy stepped down. Leaders that care, before the CEO became involved more. Generally the teammates are great, and everyone shares the same vision to win and succeed, except for a few who are eyeing for sales lead titles— they’ll steal your sales. Snack room and offering is great, and plenty to choose from. Benefits are fully paid for, except if you’re in Phoenix. The office chairs are comfortable.

Cons

Racist toxic environment where whole sales team in PHX calls CEO “washy washy” (family guy reference), and nothing gets done. Nickname has traveled to Salt Lake City also. This company embraces racism. CEO always threatens to fire people, reminds people they are overpaid and can be replaced by oversea employee. Joseph Chen (CEO) will remind you, that after a 1/2 hr meeting, you’ve wasted a calculated cost of $13,000,000 of his time or some inflated value he sees himself. Every time a leader leaves a team, Joe will trash the leader, saying they’ve failed to step up- and that they are cowards and useless. He pits our Salt Lake City and our Arizona teams against each other all the time, telling both offices that they suck, all behind each others back to create a very toxic environment. He has shiny object syndrome, and will get distracted and move the whole company’s direction or operations with it. If your sales numbers are doing good, the CEO will raise your quota, making it harder to get your commissions. The CEO sees everyone as workers and does not value culture or human rights at all. He relentlessly lets people go, berates them, and reminds you how much of a failure you are. If I’m being redundant, it’s because this is what he does and has drilled into our heads. Going to strip clubs is a common thing amongst the leadership team, when they’re visiting from overseas. The overseas team have 0 respect for any teams in America. Some of them openly brags about making girls in his team cry. We attempted to have a few US employees directly report to them, but they were casted away swiftly for their behaviors in the US. Morale at the company is at an all time low- no one is respected, not even our leadership team. Everyone is apparently useless, in the eyes of Joe. False promises of 401k, stock options, and other benefits. No one gets promoted.. and if they do, it’s only a title change, or he’ll change the bonus and commission structure so you actually make less money, as a sales leader, but mask it as an opportunity. Joe will expect you to work everyday and every night— US and China hours.

Explore other reviews about Lofty

5.0
3 Aug 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Industry leading product -Talented co-workers -Opportunities to learn

Cons

-Leadership team is great and could be even more involved in daily communication with employees. They are coming into the office more which helps.

1.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Office Location is accessible to downtown

Cons

There are so many. This company lacks professionalism, from the CTO to managers. You HAVE to be a YES man to work and succeed here; I was once told to stay in my lane and do the job I was hired to do when I presented a few ideas on how to streamline processes. CSM role has one manager who loves you as long as you say yes to everything. If you ask questions about new processes that she cannot answer, she gets defensive and you become her newest target. The CEO is nice, but has said to employees that if you’re not doing anything beneficial for him, there's no reason for him to remember who you are. The pay DOES NOT equate to the amount of work you will be mandated to do. It’s not even close. Most of the employees at Lofty are miserable but their professional confidence is so low they don’t have the courage to look for other employment OR TIME.

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