Pros
- Great and talented people in house - Logically leadership truly cares about the customer and strives to constantly improve it's services. - Logically leadership team cares about their employees - Josh Skeens will be a great CEO!
Cons
Actually owned by a Private Equity firm (The Riverside Company) that calls all the shots, leaving the Logically leadership team mostly powerless in achieving their goals. Riverside has no clue about the MSP space, nor how to run the business. Their only concern is the bottom line and the numbers. Over the past twelve months, we raised our pricing 5 times and only once, advised our clients about the increases in advance. All departments are constantly being cut and turnover is crazy high, both in the trenches and upper management. Riverside is quickly destroying the company with their focus on keeping their investors happy, rather than Logically's clients. It's like working for a bi-polar boss. The ratings I've given are based upon this current dynamic of Riverside's obvious goals and controlling all major decisions.