A profit-centered business masquerading as a patient-centric business. - Manufacturing Technician Lonza Employee Review

2.0
27 Jan 2021
Recommend
CEO approval
Business outlook

Pros

-Antipathy bonding is stronger than affinity bonding- creates a tight-knit relationship between employees of the same level. -A large portion of the budget goes to catering.

Cons

-Complete lack of transparency, expected to just 'perform your job', creating a ladder of mobility that is difficult to scale unless you threaten to leave. -Neglecting to appropriately staff and train on all fronts, resulting in uneven distribution of work and unnecessary overtime. (Making 30% of base pay in overtime, working 50-90 hour weeks regularly to compensate for training/staffing gaps) Personally, the majority of days were 10-12+ hours. There have since been restructuring changes, but the training gaps mean that there aren't enough qualified personnel and it defeats the purpose of the restructure. -Inability to plan personal time, forced to work most if not all major holidays, having abundance of time placed on retainer or lost due to vacation rejection by upper level management. -Air of distrust (within reason) as poor resource allocation encourages cutting corners/encourages dishonest behavior. Employees blamed and reprimanded for obvious processing pitfalls rather than reevaluating site standards to mitigate in-process risks. -Overall negative working environment due to work stress. Toxic positivity culture attempts to boost morale, but contributes to a disdain for management, Disregard for employee concerns. - Patient-oriented goals are a falsification to mask true intentions behind pushing cash incentive deadlines. (ie. pushing the need to get a treatment to a patient, when in reality the decision is driven by financial gain) -Poor adherence to established SOPs since revision takes months, and was never revised prior to facility transitions/upstart.

Explore other reviews about Lonza

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Diverse opportunities across departments as one wanted

Cons

Provide decent pay and benefits

4.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Lots to learn about producing API's via fermentation in bioreactors. Lots of room for career growth towards other departments and positions, from the business to the research. Good pay and lots of benefits are offered, such as dental, vision, and medical insurance; they also have a weight-loss program that I'm taking advantage of. Quality is prioritized, so there is no pressure to learn quickly, work faster, or meet quotas to do a good job. Teams are reliable, especially when learning the ropes; they'd be a part of the job I'd miss most if I leave.

Cons

Take careful consideration and be transparent with the supervisors if you're still exploring, as it's not an entry-level job that can hire and train new people at a fast pace all the time (I'm comparing this to retail and fast-food places, though). I live an hour away and work night shift, 7 pm to 7 am, thus the total amount of hours away from home is 14 hours. Please consider your mental endurance as well as your physical endurance for the night shift, as this job requires you to be on your feet, think critically, and can challenge one's work-home life balance.

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