2mo
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience hasn’t reflected the standards we aim to uphold. We’re pleased to see that you’ve had positive interactions with colleagues, as building a supportive and collaborative team environment is something we genuinely value. That said, we take the concerns you’ve raised very seriously. We aim to ensure that all decisions around performance and progression are based on clear, measurable criteria, and applied consistently across the business. We also want to be clear that we do not tolerate favouritism or unfair treatment of any kind. Respect in the workplace is non-negotiable for us, and any language or behaviour that falls short of this is not reflective of our values. Where concerns are raised, they are taken seriously and reviewed appropriately. We appreciate you sharing this feedback, as it helps us reflect and improve. If you’re open to it, we would welcome the opportunity to discuss your experience further so we can better understand the points you’ve raised. You can share further feedback through our form here: https://forms.office.com/e/uqhsnunWeZ - this can be done anonymously, or you can include your contact details if you’d like us to follow up directly.