Not exactly what they like to claim - Customer Care Manager I Lumen Employee Review

Thank you for sharing your experience with us. We value your input. We believe every employee should feel valued, so we're sorry to read that you didn't feel supported. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. We're glad to hear that you enjoyed working with your team and our flexible work environment. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Best of luck to you in your career.