No trust in Executive Leadership; most employees have never recovered from salary cuts - Facilities Coordinator/Project Manager Lumen Employee Review

1.0
10 Aug 2011
Recommend
CEO approval
Business outlook

Pros

If your current Management strean supports you, you could have a great work/life balance. Benefits aren't the worst around. Good people within the company trying to make the company better with great ideas.

Cons

Management doesn't share information so you could be left in the dark about a major decision for 2-3 months at a time. Salary cuts during EMBARQ acquisition deos not sit well with legacy EMBARQ associates. Too many acquisitions at one time. Aquisition of Qwest has begun and integration from EMBARQ aquisition is not 50% complete yet. The culture is not one of autonomy.

Explore other reviews about Lumen

5.0
28 Oct 2025
Recommend
CEO approval
Business outlook

Pros

good env team is good

Cons

nothing there is a con team is good

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Lumen Response
7mo
Thank you for sharing your experience with us. We value your input. We're glad to hear that your team has given you a positive experience! We're happy to have you on board with us, you help us succeed together.
2.0
13 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

Cons

No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

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Lumen Response
3w
Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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