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      Lumen

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      Lumen reviews

      Be Wary - Sales Director Lumen Employee Review

      2.0
      9 Dec 2018
      Sales director
      Recommend
      CEO approval
      Business outlook

      Pros

      The company has a lot of potential. A lot of good people that want o help.

      Cons

      Sr. Management has no clear vision or plan to achieve it. Lot of good people, but very chaotic and it's almost impossible to get things doe or make a positive impact. Focus is always on current quarter results and EBITDA, so not real investment in growth or patience for programs that take longer than a quarter to return results. Therefore lots of short term, tactical thinking.

      Explore other reviews about Lumen

      5.0
      23 Nov 2025
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      The people are friendly and helpful, the work is engaging, deadlines are flexible, collaboration is smooth

      Cons

      Moves slow at times, contractors are unreliable, projects can be delayed or outright scrapped after being worked on

      2
      avatar
      Lumen Response
      6mo
      Thank you for leaving a thoughtful review about your time at Lumen. We need feedback like yours to continue to make Lumen a great place to work. It's important to us that our teams are reliable, so we're sorry to hear that you faced some challenges. We're glad to learn that you took advantage of our supportive community and found your work engaging! We wish you all the best as you continue on with your career.
      5.0
      24 Jun 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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