Still Union (at least for now) - Network Technician Lumen Employee Review

4.0
6 May 2013
Recommend
CEO approval
Business outlook

Pros

great pay, benefits, vacation, freedom in my work schedule to make my own decisions. First level management seems to "get it" most of the time.

Cons

work in all kinds of weather and customer premises (don't watch Hoarders!) Sr Management is non-existant or so out of touch with reality it sometimes hard to believe

Explore other reviews about Lumen

5.0
17 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Excellent work life balance and family friendly

Cons

Not enough growth in the field tech position

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Lumen Response
8mo
Thank you for taking the time to write a review. We're determined to get better every day, so we value your feedback about balance and growth. Lumen's investment in our people is essential to our success, we're so glad to have your feedback on your experience. Thank you again, we're happy to have you on the team.
2.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits with remote work

Cons

Super unstable, coworkers getting laid off with no notice. Outsourcing jobs to India. The remaining employees expected to pick up the extra work.

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