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      Lumen

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      Bare minimum wages - Communications Management Specialist Lumen Employee Review

      1.0
      7 Jul 2022
      Communications management specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      $10.7 Billion dollar corporation $143 Million dollar net worth CEO, Jeffrey K Storey, paid $17.2 Million annually. Give 'im a hand; he's earned it, folks.

      Cons

      Pays literal poverty wages (< $40K annually) while requiring living in the Denver area for hybrid work. Raises are capped at 10% lol Telecom companies are inherently evil and steal tax payer money without providing the services promised... can you afford fiber?

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      5.0
      9 Mar 2026
      Field technician iii
      Recommend
      CEO approval
      Business outlook

      Pros

      Work/life balance, generous paid time off, flexibility to get to appointments as needed, a revamped short term incentive program. Lumen's leadership has really transformed the culture and put the company on a form foundation for growth.

      Cons

      They are still working on systems integration and combining the multiple companies that were merged into the current company. Leadership has made it a priority to invest the resources necessary to integrate the systems, workflow management. At this point the changes are starting to become evident.

      avatar
      Lumen Response
      3mo
      Thank you for your transparency about your experience. We need feedback like yours to continue to make Lumen a great place to work. We recognize that system integration is challenging. We're committed to prioritizing smooth changes and are always looking to provide support and guidance throughout. We're glad you're enjoying work-life balance, PTO, incentive programs, leadership, culture, and growth opportunities. We believe in helping everyone to reach their full potential. Thank you for being part of the Lumen team. We're glad to have you on board with us!
      2.0
      1 Jul 2026
      Financial analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, good health insurance

      Cons

      Lots of RIFs, poor technical leadership in the highest levels, lots of wasted money and resources on third party vendors and contractors to just abandon those projects or vendors in short order. Poorly thought out data management decisions. Company is trying their hardest to look like a modern tech company with modern values, but most of it is virtue signaling.

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