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      Lumen

      Engaged employer

      Lumen reviews

      Long lived company, but not long lived jobs. - Enterprise Agile Coach Lumen Employee Review

      2.0
      4 Sept 2024
      Enterprise agile coach
      Recommend
      CEO approval
      Business outlook

      Pros

      The company has been around for many years The company is only as good as the manager you work for, or will stand up for you. The CEO is a woman The people

      Cons

      No work/life balance Unrealistic work expectations The reporting structure has no commitment resolutions RIFs every 6months RIF's right before major holidays (Thanksgiving, Christmas, etc.) Management changes often as do policies and goals Changing management with different commitments to the changing Even though they have a female CEO, she's not in touch with what's going on in the trenches and disorder in the company CEO is a figurehead for good press

      avatar
      Lumen Response
      1y
      Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions.

      Explore other reviews about Lumen

      5.0
      24 Jun 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      6d
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      2.0
      1 Jul 2026
      Financial analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, good health insurance

      Cons

      Lots of RIFs, poor technical leadership in the highest levels, lots of wasted money and resources on third party vendors and contractors to just abandon those projects or vendors in short order. Poorly thought out data management decisions. Company is trying their hardest to look like a modern tech company with modern values, but most of it is virtue signaling.

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