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      Lumen

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      Lumen reviews

      Not a great place to work - Anonymous employee Lumen Employee Review

      1.0
      16 Jan 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      If you are connected with the right people you will have a job for life, and may not have to work very hard at all.

      Cons

      Decision-making takes forever. Several 'good ole boy' networks exist with the company(s). As CTL is a mix of CenturyTel (Monroe), Embarq (Kansas City) and Qwest (Denver), there is a lot of internal bickering and back-biting at the top. Despite being based in Monroe, Denver seems to have the upper hand.

      Explore other reviews about Lumen

      5.0
      17 Oct 2025
      Field technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent work life balance and family friendly

      Cons

      Not enough growth in the field tech position

      avatar
      Lumen Response
      8mo
      Thank you for taking the time to write a review. We're determined to get better every day, so we value your feedback about balance and growth. Lumen's investment in our people is essential to our success, we're so glad to have your feedback on your experience. Thank you again, we're happy to have you on the team.
      4.0
      24 Jun 2026
      Principal site reliability engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, great benefits, great people to work with, boss is great, etc.

      Cons

      Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

      avatar
      Lumen Response
      5d
      Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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