Outside Sales CenturyLink - Outside Sales Representative Lumen Employee Review

1.0
9 Mar 2016
Recommend
CEO approval
Business outlook

Pros

Great Benefits, great PTO plan, great co-worker's. Constant change in working environment, room to learn and grow personally and professionally. Training is excellent, especially sales training. Clients were incredible to work with especially in the indirect retail aspect of the job.

Cons

Under valued and Under Paid. No clue where monthly objectives came from nor would anybody within the company coudl explain how they came up with objectives. Decreased commissions year after year and increased objectives. Constant micro-mangement. More reports then time in the field to constantly bind you to your office.

Explore other reviews about Lumen

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Lumen Response
5d
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
2.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits with remote work

Cons

Super unstable, coworkers getting laid off with no notice. Outsourcing jobs to India. The remaining employees expected to pick up the extra work.

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