Good People, Disappointing Management - Anonymous employee Lumistry Employee Review

2.0
1 Sept 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are the only reason to stick around this company. Everyone is very friendly and outgoing. They are pretty much your second family. The office has recently gotten remodeled and is very comfortable and has surface level upgrades that look very nice.

Cons

1. There seems to be a lack of direction from the top down to the bottom. Upper management has all these ideas and they really give no instruction on how to execute them. These issues cause a lack of cohesion from marketing to sales to support back to the C team. 2. There is a training problem at the company with sales and the CS team. There aren't any consistent training methods being used and that causes new employees to learn as they go and create bad habits. 3. Once you get hired to a position at the company, there really isn't roadmap or plan for growth after awhile. This causes a lot of unhappy workers and negativity in the office. The people who do get promoted do so to positions that they either don't want to do or have no experience in doing. This harkens back to the lack of true leaders at the company. 4. One last thing, there are a lot of promises that are made from the C team that aren't plausible or realistic. This causes a lot of empty hope and a lot more extra work for the day-to-day employees. If you get hired beware what is promised to you because there's a good chance that they won't come true.

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Lumistry Response
8y
Thank you for your response. We wish that you would have brought up some of these concerns with your manager or senior leadership during your time at the company, as we may have been able to remedy some of these issues through an open dialogue. However, we hear your concerns and are always working to continually improve our company. Some themes that you mention in your review are extremely valid, and we appreciate your candor. We have seen tremendous growth for our team and are not immune from experiencing growing pains. As a fast-paced startup that is growing exponentially, it can often be hard to stop, organize the game board, and move forward. This is something we will continue to work on as a company when it comes to themes like opportunities for growth, career progression and communication. We only ask for patience, and fierce feedback to your management team, so we can make appropriate adjustments if necessary.

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5.0
11 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lumistry has made meaningful progress over the last several months. Leadership is actively working to break down silos, improve cross-functional collaboration, and create better alignment across teams. There is a noticeable sense of momentum in the business, with new products, partnerships, and initiatives creating optimism about the future.

Cons

there is a lot happening at once. Priorities continue to evolve as the business scales, which can create competing demands on teams. Continued focus on prioritization and communication

1.0
4 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people. Some really great people work there still and used to work there.

Cons

Burnout is everywhere. Priorities constantly change, expectations are unclear, and people are expected to just figure it out. Deadlines are missed because teams are pulled in too many directions at once. Layoffs and restructures happen so often that uncertainty becomes part of the job. Decisions feel rushed, communication is poor, and every new change seems to create more work and more stress. Benefits have steadily gotten worse while workloads continue to increase, and meaningful raises are hard to come by despite taking on more responsibility. Leadership says a lot of good things, but it's hard to take those messages seriously when people are constantly stretched thin, burned out, and worried about what's coming next.

4
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