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      Luno

      Part of Digital Currency Group

      Engaged employer

      Luno reviews

      Positive changes in leadership but slow execution remains - Anonymous employee Luno Employee Review

      4.0
      1 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      A nice company to work for overall. Leadership has improved noticeably in recent times. Things were starting to feel a bit stale, but there’s been a significant outflow of long-tenured employees alongside an influx of new people, which has shaken things up in a positive way.

      Cons

      Luno sits in a slightly awkward middle ground - it’s not a startup anymore, but it’s not a large corporate either (and not a scaleup either). Teams are relatively lean, yet there’s still enough process to slow things down. As a result, we have too much bureaucracy for our size, but not enough resources to execute quickly, which can make the company feel more corporate than its stage would suggest. That said, things have definitely improved. Delivery speed has picked up noticeably over the last 6–12 months and there’s been a positive shift in momentum. We’re still not moving as fast as I’d like, but we’re heading in the right direction.

      avatar
      Luno Response
      1mo
      Thank you for taking the time to share your feedback with us. We are glad to hear that you have noticed a positive shift in momentum and that the recent changes in leadership have brought a fresh, constructive energy to the company. We also appreciate your perspective on navigating our growth stage between a startup and a larger corporate, particularly around balancing lean teams with necessary processes. It is encouraging to know you’ve seen delivery speed pick up over the last 6 to 12 months. Your feedback is invaluable as we continue to grow and work on streamlining our execution. Thank you for your continued dedication and for helping us keep pushing in the right direction.

      Explore other reviews about Luno

      5.0
      8 Apr 2024
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture to not work overtime.

      Cons

      Nothing is bad about this company

      avatar
      Luno Response
      2y
      We greatly appreciate you taking the time to share such a positive review of your experience with Luno! Culture is central to everything we do and we're very pleased to hear that you are enjoying it!
      5.0
      7 Jan 2022
      General manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Huge top-down focus on culture and People topics: trusting in employees and empowering them, making people the best possl - The vast majority of people here are above average smart and kind - One of the most exciting companies to work for with massive transformative purpose and enormous ambitions (1 billion customers by 2030) - In the US, it feels like a once in a lifetime opportunity to join as one of the early employees and be part of making history

      Cons

      - scaling challenges with internal coordination, planning and decision making across offices and regions around the world - the business and organization here in the US is completely new, so a lot of things will take a while to work smoothly and you have to be ok with that - scaling the team fast enough for our ambitions - some people don't like that the culture can be "too nice" at times

      1
      avatar
      Luno Response
      4y
      Hi Lunaut, Thank you for leaving us your review, it helps future Lunauts get an insight into our culture, which as you say is great, and something we are really proud of! Kelly
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