Lack of clear direction. Suffers from constant shifts in priorities leading to very little follow through. Constant structural shifts and perpetual under preparation for the drastic changes. Mission of the company is focused on prolonging income inequality through providing tax shelters to the ultra wealthy. Constant message of do more with less, we need to cut costs and 20% of the company, and then "we made record profits!" A lot of ton-deaf messaging from senior leadership. A very classic corporate view of people as "head count" and not as individuals.