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MAPFRE Insurance

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Contact Center Gilbert, AZ - Contact Center Agent MAPFRE Insurance Employee Review

1.0
3 Dec 2018
Recommend
CEO approval
Business outlook

Pros

Decent benefits and a lot of great people, outside of management, to work with, daily.

Cons

The contact center supervisors and managers are so out of touch with their employees. Regularly, the supervisors are the most gossipy and hardest people to work with. What makes things worse is that not one of the supervisors can perform the daily tasks of their employees. How do you expect to lead in an area where you have no experience nor functionality other than to make sure that time cards are kept up to date?

Explore other reviews about MAPFRE Insurance

5.0
7 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Recognition culture and development opportunities create a positive working environment

Cons

Hierarchical management and corporate layers can delay decision making

2
4.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Good company and great people. Modern tech stack and interesting challenges.

Cons

Infrastructure is a little far behind. It can take weeks to get a piece of software installed. Also aggressive deadlines at times

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