Getting worse by the day... - Contact Center MAPFRE Insurance Employee Review

Micro management is the key word here. Managers rule with intimidation and bullying. Supervisors walk around policing the aisles than go back to their cubes to chit chat and gossip the rest of their shifts. Morale is at a all time low... Company also closes it's doors for certain holidays and makes employees either use their payed time off or make up their shift during the same week. Does not seem fair if the company is physically closed and employees do not have the ability to work their normally scheduled shift.