OK if face fits - Customer Service Associate MDDUS Employee Review

Kind and friendly people Very patient with individual learning curve No stress added, very understanding of any personal issue

The top level management not so approachable and kind

The company offers some fantastic benefits – from generous leave to healthcare options – and genuinely invests in the wellbeing of its staff. The office space itself is modern, well-equipped, and a great environment to work in. It’s clear that a lot of thought has gone into making it a comfortable and collaborative place. Company events are another standout – well-organised, fun, and a great way to connect with colleagues across teams. There's a strong sense of community and the culture feels welcoming and inclusive. Overall though, MDDUS is a great organisation to be part of, with a lot of positives and a promising direction for the future.

If I had to point out areas for improvement, the desk booking system could be a bit more user-friendly and flexible. Additionally, while remote working is promoted, in practice it sometimes feels a bit overstated, and more flexibility in this area would be appreciated by many. Flat structure limits career opoortunities. Great place to start a career and also to end it.