High turnover and astroturfing. - Anonymous employee MST Insurance Solutions Employee Review

- The company culture is very up-beat and everyone is very open to support one another during busy times! - Remote-Hybrid work - Amazing hands-on training. Not only do you have typical courses, but management takes time to sit down with you and go over your day-to-day strategy and will make recommendations based on their experience. You are not left in the dark!

- Lots of touch-base calls with management can seem like a micromanaged workforce, BUT if you lead the conversation, are open and transparent and you look at every interaction as a learning opportunity - this is not necessarily a con!

Remote Work and salary was decent

I had a very disappointing experience with this company, largely due to how upper management operates. From the start, expectations were unclear and constantly shifting, making it extremely difficult to succeed. There was little to no structured onboarding or support, yet performance expectations were high and often unrealistic. What was most concerning was being placed on a Performance Improvement Plan (PIP) just two months into the role—with no prior formal warnings, coaching, or documented performance concerns. The PIP itself felt less like a genuine opportunity to improve and more like a formality. That impression was confirmed when I was terminated just six days after being placed on it, despite making immediate efforts to address the feedback. In addition, there appeared to be consistent turnover within the Chicago employee benefits team during my time there, which raised concerns about leadership stability and overall team support. This experience felt less like performance management and more like being set up for failure. A company should invest in its employees, provide clear expectations, and allow reasonable time for improvement. Unfortunately, that was not the case here. I would strongly encourage leadership to reevaluate how they onboard, support, and manage new employees. The current approach creates a high-risk environment for employees and reflects poorly on the organization’s culture and leadership practices.