'A Great Company' is in the Past - Anonymous employee MTM Health Employee Review

1.0
19 Jun 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible schedules, Work from Home Options, Classes offered to help improve skills and leadership, Decent health insurance plans, 1 month paid maternity leave and 2 weeks paid Paternity leave, Bonuses when MTM is profitable

Cons

When I first started at MTM, I loved everything about the company. They seemed to have a great plan ahead of them and seemed to care about their employees. MTM says they have really great advancement opportunities and that their employees have been there for a long time, but those who have been there for 10+ years are either family or are content being in a lower level position. MTM has taken a turn for the worse starting in the summer of 2016 when they began firing people left and right. Most of these people had been at MTM for a long time (5 or more years) and were successful with their teams and improving the company, however, MTM was needing to make budget cuts. They would tell these employees that their positions were being eliminated, but soon after these people were let go, a promotion was given to other employees in the same exact position. It is obvious that MTM got rid of these employees to save a buck which is absolutely ridiculous. Upper management is pretty much a joke. MTM has gotten rid of managers and directors that deserved to be in their position to promote those who don't have a clue to what they are doing. Many people have left MTM because of the direction they are taking including myself. MTM can't expect to draw good employees to them when they fire all the good ones and pay extremely under industry value for almost all of their positions. I would like to believe the CEO is not aware of all the corrupt management and terrible business practices going on, but then again, how can she not?

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MTM Health Response
8y
Thank you for taking the time to provide feedback. We appreciate you sharing your experience and we take your concerns seriously. So that we can address this, please email us at talent@mtm-inc.net.

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5.0
28 Apr 2026
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Pros

Full-time, WFH, benefits, company culture, great support from managers and upper management, flex time, opportunities to promote within, respectful workplace.

Cons

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3.0
14 May 2026
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CEO approval
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Pros

pay is decent, meeting the people you take to appointments, being independent

Cons

There is no help. You do have a driver support to call for rides and they have been the most helpful. The team manager over you that is supposed to assist you with problems you only have a text number. When I have tried to contact to ask questions I get no response. When you email MTM about questions they are rude and don't actually read the emails you send and direct you back to your lead who doesn't respond to any messages. They do not give you access to marketplace to choose your trips and instead they throw all rides not in order but all over the place. Having to spend hours rearranging and turning back rides because it conflicts with other rides. They don't even look at distance or time. Sometimes it will say to pick someone up and take them to an appt an hour away and then they want you to drive back an hour and do trips for $10 and then drive back to get the other person. People who have worked there a year should be allowed access to marketplace we know our town. It would be easier to be able to select the trips and route. Gas is too high to make unnecessary extra trips.

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