Lots of Potential but Not Much Solid Direction - Anonymous employee MTM Health Employee Review

3.0
4 Jan 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The general atmosphere is good and the people I work with are great. The casual dress is a plus and the benefit package is good for the size of company. There is a lot of opportunity for growth, and to work on a variety of different projects or departments. It does not a have a strict corporate structure, so getting your ideas heard and considered is not as hard as it is in a more corporate environment. There is great potential for this company, and the casual environment really makes for a generally good atmosphere.

Cons

The company is trying so hard to grow that it is expanding in too many directions at once without first making sure the core business is stable and efficient. The company does encourage the health and wellness of their employees, but the work life balance message seems far more talk than action. There is more work given to the employees of all departments than could ever possibly be done, and all of that work is "top" priority. Prioritization changes at the drop of a hat, over and over again, so that no project is ever given the focus and attention required to make it truly successful (or completed). Upper management has a terrible habit of not being able to wait out a project for it's full completion... after a few months there isn't enough progress to make the right people happy and direction changes. Everyone spins their wheels trying to change direction and figure out how to build a new project only to have direction change again.There seems to be a cycle happening every couple of years... the company has problems and goes into austerity mode (layoffs, interruption of non essential services, etc), everyone wonders if this will be the final nail in the coffin, people are asked to work even more with far less, personal time becomes non existent, things slowly turn around, MTM becomes profitable again, and then management starts pushing major expansions that overtax the available funding and personnel resources and eventually the company is right back to layoffs and austerity mode. Also be fully aware that it is trial by fire at MTM; sink or swim. If you can't handle high stress, a constantly changing priority list with a lack of realistic expectations, and the need to figure things out on your own with no documentation or direction then MTM is not for you.

Explore other reviews about MTM Health

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Full-time, WFH, benefits, company culture, great support from managers and upper management, flex time, opportunities to promote within, respectful workplace.

Cons

The pay could be higher.

3.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

pay is decent, meeting the people you take to appointments, being independent

Cons

There is no help. You do have a driver support to call for rides and they have been the most helpful. The team manager over you that is supposed to assist you with problems you only have a text number. When I have tried to contact to ask questions I get no response. When you email MTM about questions they are rude and don't actually read the emails you send and direct you back to your lead who doesn't respond to any messages. They do not give you access to marketplace to choose your trips and instead they throw all rides not in order but all over the place. Having to spend hours rearranging and turning back rides because it conflicts with other rides. They don't even look at distance or time. Sometimes it will say to pick someone up and take them to an appt an hour away and then they want you to drive back an hour and do trips for $10 and then drive back to get the other person. People who have worked there a year should be allowed access to marketplace we know our town. It would be easier to be able to select the trips and route. Gas is too high to make unnecessary extra trips.

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