You’re Part of the Team Here - Front Office Coordinator MY DR NOW Employee Review

5.0
5 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Honestly this has been one of the best front desk jobs I’ve had. People actually talk to each other and help out. I feel like I’m part of the team, not just stuck up at the desk on my own.

Cons

Patients are wild sometimes, but you get used to it and we laugh through it.

Explore other reviews about MY DR NOW

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

I’ve been here for about a year and it’s honestly been a good place to work. The pace is quick, but I like that my feedback actually goes somewhere. I’ve been asked to train other new employees and managers take my feedback about the process, which makes you feel like you’re not just a body in a chair. The team energy is good, and people jump in when things get heavy instead of watching you struggle.

Cons

New processes roll out often, so you have to stay flexible.

1.0
5 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The only good thing about this place was the paycheck.

Cons

No proper training for new providers. They care about quantity, not quality. They don’t value you as a person. If you’re not making them enough money, they fire you with no warning. They don’t pay out your earned vacation time. (I will be asking for this in all future contracts) lesson learned! Bad enough they give you zero notice. The patient care coordinations have no idea what they’re doing. They’re supposed to be there to make your life easier, instead it’s just the opposite. I even had one call in a controlled meditation ((that I did not order)) with my DEA number! Did I ever hear back about that???? Nope. No consequences for that person either! Scary!!! Zero consistency. They have policies in place, yet they tell you to blatantly disregard them. Don’t trust anything they say. They say over & over again how they “care” about patients, well that is a flat out lie. They care about 1 thing—- money.

1
See reviews by: Helpful|Rating|Date|All