Supportive team but low pay and strict vacation policy - Customer Service MY DR NOW Employee Review

3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team and for the most part the patients are kind.

Cons

Low pay and vacation time needs to be requested 30 days in advance

Explore other reviews about MY DR NOW

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

over time and 3 12s

Cons

must have open availability, no set schedules

1.0
5 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The only good thing about this place was the paycheck.

Cons

No proper training for new providers. They care about quantity, not quality. They don’t value you as a person. If you’re not making them enough money, they fire you with no warning. They don’t pay out your earned vacation time. (I will be asking for this in all future contracts) lesson learned! Bad enough they give you zero notice. The patient care coordinations have no idea what they’re doing. They’re supposed to be there to make your life easier, instead it’s just the opposite. I even had one call in a controlled meditation ((that I did not order)) with my DEA number! Did I ever hear back about that???? Nope. No consequences for that person either! Scary!!! Zero consistency. They have policies in place, yet they tell you to blatantly disregard them. Don’t trust anything they say. They say over & over again how they “care” about patients, well that is a flat out lie. They care about 1 thing—- money.

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