30 Aug 2025
Macfarlane Group Response
7moThank you for sharing your feedback. We’re pleased you had positive experiences with our people, products, and benefitted from our reputation in the market.
We recognise the past year has been challenging for many in sales, and we’re continually reviewing our structure and support to help manage workloads and targets more effectively.
We’ve also made recent improvements to our induction/onboarding process, ensuring new colleagues feel well prepared from day one (albiet this is constantly under review with an eye on further refinements and improvements).
Thank you again for your contribution and for the constructive suggestions. We wish you every success for the future.