Not recommended - BA Made Tech Employee Review

1.0
15 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Remote working. Projects which make a difference to society.

Cons

People are put into roles they are not experienced enough to do. Even those who have said they have 'novice' skills are put onto projects where they are meant to be an expert. A lot of people who have been promoted by saying the right thing, but having no real substance behind them as to maturity and experience within what they are doing. The feedback culture is used in a bullying way rather than being constructive and helpful. It's an excuse by some to tell people they are doing things wrong, and disempower people in their area of expertise. Respect for expertise is not shown which negates the point of having a multi-disaplinery team. I am so disappointed. There are some good people working hard, but the culture being aimed for falls short of reality.

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Made Tech Response
3y
Hi there. Thanks for sharing your feedback with us. I’m sorry to see the level of disappointment you clearly feel. We have zero tolerance for bullying, and take allegations of bullying very seriously. But we can only take action when we know there’s a problem. If anyone at Made Tech feels like they’re being bullied, we strongly encourage them to get in touch with the people team, their line manager, or someone else they trust for a confidential chat. I do believe we’ve fostered a positive feedback culture on the whole, but I can appreciate this might not be felt by all of our people. We’re launching a feedback toolkit, and organising training sessions on how to use it that should help address this issue. To your point about experience, we’re lucky to have people with lots of experience on our team. Some junior people may not have loads of experience, but they work alongside people who do. We also have more senior account teams that make sure our people on the ground have all the support they need to deliver projects successfully. On the user-centred design team, UCD’s one of our newer capabilities. Clearly we need to do more to make sure other teams at Made Tech understand the valuable contributions the UCD team makes. We’re working closely with our UCD community to find ways to do this. Thanks again for your review. We learn a lot from feedback and it’s always welcome. If there’s anything else you’d like to raise or discuss, please feel free to get in touch with the people team for a chat. We’re happy to help! Yas

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5.0
2 Oct 2024
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CEO approval
Business outlook

Pros

- Great culture and driven team

Cons

- Leadership moves too fast for the rest of the company to keep up

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5.0
17 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Mission with Substance: Unlike many consultancies where social value is a footnote, Made Tech’s commitment to the public sector is the core driver. Leading the Data and AI practice here means solving problems that actually affect citizens' lives - from healthcare efficiency to smarter government services. Engineering Excellence: There is a deep-seated respect for modern engineering principles (TDD, pair programming, and robust CI/CD). This makes me feel proud of the work our teams deliver because the underlying data foundations are built with quality in mind, not just speed. Radical Transparency: The Open by Default culture isn't just a slogan. From salary bands to the company handbook and even board-level decisions, the level of transparency is refreshing and builds a high-trust environment for leaders. Autonomy to Build: As a Practice Head, you aren't fighting red tape. There is genuine appetite for innovation in LLMs and data engineering, and the leadership team provides the runway to shape the roadmap authentically.

Cons

Consulting Pace: Like any high-growth consultancy, the pace can be intense. Navigating public sector procurement cycles alongside rapid-fire delivery requires a high level of resilience and stakeholder management. Maturing Processes: As the company scales, some of the internal startup-style processes are still catching up to the size of the organisation. It’s a work in progress, but it requires patience.

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