Pros
• Provided payroll services for client’s part-time employment needs to manage the lifecycle of each new hire’s employment, including onboarding (average of 10 employees per week), terminations (3-5 per week) and performance management. • Conducted weekly orientations and software trainings for an average of 10 new hires per week. This resulted in a smoother transition during the employees’ probationary period. • Managed employee relations issues by developing and utilizing performance improvement plans and other techniques to improve employee retention. • Familiarity with employment law. • Built and oversaw relationships between 12 staffing agencies and client. • Created and distributed a monthly HR newsletter to 300 employees to assist with latest program updates. • Led weekly meetings with client managers. • Developed a guide outlining various standard operating procedures for the distribution center business unit to assist other teammates during coverage.
Cons
Terminations to employees with performance issues, manual reporting