Frequent cycles of hiring and laying off with no severance offered and during layoffs the budget is balanced by firing employees while executives keep their jobs and don't take pay cuts. Health plan is completely unaffordable. Told you can take their classes as a perk of the job but they will never give you the time off work to attend them. Very hard to move up in the company. Was literally told by my manger "Other departments aren't going to hire you just because YOU WORK HERE." Ten to thirteen hours per day is common with no guaranteed breaks and you are supporting up to five classes at a time on multiple platforms at once. CEO talks about work/life balance but basic requests to accomodate family needs are met with hostility.