Good while it lasted - Software Analyst Manitoba Telecom Services Employee Review

Reasonable work environment, company trying hard to reverse very long-standing attitude of employee entitlment and to level the silos and playing field for younger incoming staff by changing this with the older staff who are mid-career and those who are near to retirement. Training is mostly on the job or on-line now. Leadership is mixed, good at the top but doesn't always get implemented by mid-mgmt who are set in their ways a little - many people trying tho'.

Still a lack of recognition of female employees to rise up to more mid-mgmt and Director-level jobs (endemic in telecom) - slowly changing but the pace is glacial. Compensation is OK but the company is dragged down in its results by the Allstream purchase of 2004 and its inability to sell Allstream to others (last bid was cancelled by the Fed Govt in 2013 - due to national security concerns possibly over some Chinese involvement with the Egyptian-based potential buyer - this was a blow to MTS who as the original company would be better off going back to the original state - no knock on the Allstream staff, etc. but the acquisition of that company in 2004 was not the right fit).

interesting work make many connections Works towards customer needs. uses technology with customers. tries to put customers first. willing to help when issues arise. great TV folks that help anyone that calls.

Information is not shared. Too many management bullies. not enough workers and too many upper managers that do not know what they are doing. never asks for all information only one side. decisions are being made without input from the people. Trust works both ways. If an employee has a plan to enhance sales or moral, listen to the plan and act on it. Give credit where credit is due. repair needs to be built up. waiting time in queues is quite long.