1.0
6 Aug 2025
Anonymous employee
Former employee, more than 3 years
Recommend
CEO approval
Business outlook
Pros
Working with the clients can be rewarding.
Cons
Working with the clients exposes you to a lot of vicarious trauma and there isn't a lot of support for that. Senior leadership team needs to be completely refreshed. Organisation is KPI focused, not outcomes focused like they claim. If staff were treated even half as well as clients are, not only would there be a boost to morale and better retention, but they would far exceed even the most unrealistic KPIs. And let’s not forget the elephant in the room - wearing a name tag that says ‘Underpaid for Overqualified’.