Very disappointed - Anonymous employee Marshalls Employee Review

2.0
23 May 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working with great employees. We have a great staff and consider each other being like family. The hours can be very flexible

Cons

Not enough payroll or hours given to employees.Not enough employees on the floor (because of payroll) to be able to do all the tasks required. They want us to run a dept by keeping it clean, filling features, doing pick ups from fitting room, put out stock, unload the truck, do markdowns but all while you have to ring on a register or cover someones break or lunch all while only working very minimal hours. Then management gets mad if the work doesn't get completed. Managers also disrespect long time associates. We have been blamed because we make more than new employees and that is why our payroll is so low, because they have to pay us. No (thanks for all your years of service and dedication), nope they just play the blame game.Then they screw with our hours by giving us full timers barely 28-29 hours when we are supposed to get at least 30 and then blame it on Kronos. A couple of our employees lost their insurance because they went under 30 hours and then blamed it on the associate because they said that THEY should have been watching their hours to make sure they were getting enough.

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4 Jun 2026
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CEO approval
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Pros

flexible scheduling that works well for students

Cons

dealing with difficult during holiday peak seasons

3.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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