Be prepared to harass the customers - Sales Associate/Cashier Marshalls Employee Review

3.0
23 Sept 2013
Recommend
CEO approval
Business outlook

Pros

It was a fun laid back place to work. Starting off, I worked multiple departments: Men and Kids, Women's, Home, the dressing room, and the front. I always got about 30 hours a week. They love people who have complete and open availability. The employees were great and I made good friends while I was there.

Cons

The managers. When you're at the front ringing up customers, my manager would be standing about ten feet away and talking in my ear through the walkie, "Make sure you ask them for TJX credit cards. Did you ask them? You sure? They said no? Ask again! Keep telling them the benefits. I don't care if they keep saying no!" TJX, TJX, TJX, that's ALL they care about. You will be bombarded every FIVE MINUTES to see if you got them a credit card or not. They want you to get about ten a week, two a day if you work five days a week. And God forbid if you take scan the item before you take off the sensor or take off the hanger last because it ruins their "ringing sequence."

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5.0
20 Oct 2025
Recommend
CEO approval
Business outlook

Pros

you get breaks and have easy jobs.

Cons

you gotta move at fast pace.

3.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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