This company needs to put more funding into payroll to staff the store. - Merchandise Coordinator Marshalls Employee Review

4.0
14 Nov 2013
Recommend
CEO approval
Business outlook

Pros

You work with fun people and you get to see the clothes coming off the truck.

Cons

The company won't back you up if a customer is rude or insulting. To save money the buildings are always understaffed. There is little time for training and new associates are left to fend for themselves.

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5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

flexible scheduling that works well for students

Cons

dealing with difficult during holiday peak seasons

3.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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