Pros
Most people at Masabi have a great attitude and are genuinely helpful. There is a lot of industry knowledge and a genuine desire to disrupt the transmit payments space for the benefit of riders and agencies alike. This company is likely to grow significantly in the coming years as long as the company strategy addresses current issues.
Cons
Overall, company strategy often seems confused, with the left hand ignoring or just plain ignorant of what the right hand is doing. Communications leave a lot to be desired, and continually competing priorities could have easily been better planned. In my view, the company needs a complete overhaul of its priorities and working practices, and the C-level team need to actually agree and communicate this.