Tough Times at MassMutual - Financial Services Professional MassMutual Employee Review

2.0
5 Jul 2017
Recommend
CEO approval
Business outlook

Pros

My current MassMutual firm is a former MetLife Premier Client Group firm, this has exposed me to a different side of things as at MPCG the focus was on holistic financial planning. This gave me good exposure to Financial Planning. Great product training and a competitive Whole Life product but not much else.

Cons

After the acquisition of MPCGs associates there has been a major shift from fee based financial planning to pushing insurance products making this business less about building relationships and more about making one time sales. The insurance industry is slowly turning into a commodity industry especially with online insurance brokerages getting the business of millennials. I am a millennial myself and understand that Life Insurance is an important part of a financial plan but MassMutual simply cares about producing LADL and not the overall plan. I am considering leaving the business because this is a eat what you kill environment and there are so many jobs out there that let you eat what you kill and if you have a bad month they'll give you some rations to get you through the slow times.

Explore other reviews about MassMutual

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

work life balance; people easy to work with

Cons

multiple layers and complex RACIs

2.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

• Decent benefits • Some good individual contributors and colleagues.

Cons

• Extremely high workload — regularly expected to work 60-80+ hours per week • Constant scope changes with unrealistic expectations and impossible deadlines • Upper management was disconnected and showed little concern for employee well-being • Highly political environment where internal politics often outweighed actual performance • Mass layoffs that eliminated roughly half the engineering team, followed by offshoring many roles to India — even after many of us had dedicated 4+ years to the company • Extremely stressful and unsustainable culture leading to widespread burnout

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