Abuse on staff from the public - Part Time Assistant Matalan Retail Employee Review

4.0
24 Jul 2018
Recommend
CEO approval
Business outlook

Pros

Nice staff and store management

Cons

Recently I have witnessed some horrid and completely uncalled-for nasty verbal abuse target and shop floor staff who have been trying to help.....this is totally unacceptable and management need to start looking at procedures to deal with and prevent further abuse.

avatar
Matalan Retail Response
7y
Thanks for taking the time to leave a review and I am sorry to hear that you have had a negative experience with customers in store. The safety of our colleagues is extremely important to us. I will pass on your comments and suggestions to the relevant team to look into. In the meantime, please raise any concerns you have with your line manager.

Explore other reviews about Matalan Retail

5.0
15 Oct 2025
Recommend
CEO approval
Business outlook

Pros

good pay good team good staff

Cons

bad managemnt but thats it

avatar
Matalan Retail Response
6mo
Hi, many thanks for your feedback; it's really important to us. Can you advise of your store location so I can forward this to the appropriate person/team? Thanks, Matalan
2.0
29 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Pro very good for the money

Cons

Pro you are very annoying, to ask me to introduce some fake information just to see some data

See reviews by: Helpful|Rating|Date|All