Lifeless shifts on the lowest pay - Retail Sales Assistant Matalan Retail Employee Review

2.0
14 Apr 2022
Recommend
CEO approval
Business outlook

Pros

There are nice people working there

Cons

Very low pay, £4.62 (under 18) Was kept 15 minutes after my shift ended (closing shift) and wasn’t paid overtime Shop floor always freezing cold (many staff members complaining) Always have low stock of items (minus jeans) The uniform jackets haven’t arrived and have been in shipping since January Shifts are boring, and lifeless When reporting an absence, an email isn’t sufficient, you have to phone in, and in many cases no-one picks up the phone, meaning absence goes down as unauthorised !! Key holders and management will stand around talking whilst lower levels are doing all the jobs

Explore other reviews about Matalan Retail

5.0
15 Oct 2025
Recommend
CEO approval
Business outlook

Pros

good pay good team good staff

Cons

bad managemnt but thats it

avatar
Matalan Retail Response
6mo
Hi, many thanks for your feedback; it's really important to us. Can you advise of your store location so I can forward this to the appropriate person/team? Thanks, Matalan
2.0
29 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Pro very good for the money

Cons

Pro you are very annoying, to ask me to introduce some fake information just to see some data

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