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Mattersight

Acquired by NiCE

Is this your company?

Good experience - Software Developer Mattersight Employee Review

3.0
8 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Work experience, flexible schedule, nice managers.

Cons

Company is nonexistent. Like, not here no more.

Explore other reviews about Mattersight

5.0
2 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good work opportunities for growth.

Cons

Management has no idea what they're doing

2.0
19 Jun 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Work life balance is manageable. It is not uncommon to see folks work under 40 hours a week - Each team has solid culture, due to smart, hardworking individuals from prestigious universities - Convenient location in downtown Chicago - With continuous employee turnover, job opportunities are available for personal growth and development

Cons

- Senior management and above appear to be more concerned with their bonuses rather than investments in the future of the company - The organization seems to be sinking under the weight of financial struggles with no relief around the corner - Management appears to have no appreciation for employees due to sub par market-rate compensation and practically no benefits (lack of 401k matching, depressing lunchroom 'snacks') - Inefficient processes disrupt productivity and plague every step along the way, from planning, design and development to product management, testing and implementation - Lack of company wide culture due to persistent state of paralysis from employees being stretched so thin - Little to no communication across departments leads to scenarios where sales teams up-sell and promise much more than the folks below can chew and churn out - Deteriorating employee engagement; not aided by certain senior managers whose day-to-day responsibilities maintain an illusion of business impact and significance, albeit with no real results

10
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