Overworked, underpaid and desperate for the loo - Customer Service Assistant Max Spielmann Employee Review

Pretty good discount on products.

Lonely place to work. Management very clicky and difficult to talk to. You're "trained" by managers who know nothing about photography or how to use a camera/photoshop. Sent all over the place to different shops very last minute. Upper management very unprofessional on occasion. I was attacked by a customer and spat at. Called my manager who then complained to other members of staff that I bothered her on her day off! Wouldn't bother unless you like being lonely and being treated like a nobody.

Good staff discount on offer.

Only paid for 8 hours a day but have to work at least 8.5 hours, mainly 9 hours. Breaks are not possible when you work alone which is 90% of the time and you are moaned at when you do take a full break. Expected to do a lot for just above minimum wage. Targets are out of reach a lot of the time, and incentives are low. Expected to cancel days off and holidays to cover sickness. Working alone on very busy days with no help available, can go a full day without eating/drinking as there is no help available. Taking most issues to the area team just gets the reply of “that’s the job”