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      Maximus

      Engaged employer

      Maximus reviews

      Big company that doesn’t care about you - Customer Service Maximus Employee Review

      1.0
      21 Apr 2021
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Vending machines in lunch room

      Cons

      They time you for everything. You can’t even poop on the clock. I had to fight for a week during COVID to be allowed my own desk (instead of a spot in a CROWDED CLASSROOM) taking calls. It’s just a call center, and they try to brainwash you to think it’s great- it’s not. You leave everyday emotionally exhausted.

      avatar
      Maximus Response
      5y
      Thank you for posting a review. Your experience does not reflect our efforts to provide an engaging and supportive work environment. You may reach out to us at feedback@maximus.com to share any additional details and suggestions you may have. All messages are treated confidentially.

      Explore other reviews about Maximus

      5.0
      2 Jun 2026
      Client support iii
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

      Cons

      Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

      3.0
      16 Jun 2026
      Css iii
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is decent working Monday through Friday is good too

      Cons

      Forced overtime And they micromanage everything that u do

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