HORRIBLE SINCE VES WAS PURCHASED BY MAXIMUS - Quality Analyst Maximus Employee Review

1.0
18 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Remote working. That is ALL.

Cons

No work/life balance what so ever! Weekends are off, but you almost can't enjoy your time off without worrying about meeting quota. Not working on a weekend could mean you are totally unable to meet your goals. When Maximus bought out VES, they totally dissolved all monthly bonus pay and incentives which was based on individual performance. This was consistent for my entire career with VES, and with no warning, they suspended the incentives referring to our compensation as "bonus culture". This cut our annual salary in half for most QAs. No notice was given, but our production quotas remained the same. We’re forced to continue doing the same amount of work for less than half the pay! Mentioning concerns about this major salary change does nothing but fall on deaf ears, and we are told that incentives are expected to return with no anticipated date provided. Many QA's have based their livelihoods on the YEARS of consistent pay we received for performing well. MAXIMUS DOES NOT CARE. The work QAs do enables the company to make MILLIONS, maybe even BILLIONS, but MAXIMUS only wants to compensate itself and is not interested in the staff or people actually DOING the work sustaining a worthy income. We have bills to pay and need to know where this company is headed, but management doesn’t care. I've referred over 10 people to VES over the years because VES itself demonstrated value for the staff and rewarded dedicated work by offering fair compensation. Not anymore! MAXIMUS only cares to pad their own pockets while the worker scramble like bottom feeders trying to recoup the income that was lost abruptly. This company strung me along and hung me out to dry. Disappointed and disgusted is an understatement. Health insurance is terrible. Huge deductible (nearly $3k). Only two weeks vacation.

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Maximus Response
4y
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5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

Cons

Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Had a few really exceptional coworkers

Cons

One reason I was hired was to bring in new ideas and work approaches; however, when I tried implementing anything new, some of the “old school higher-ups” would balk and were never open to anything new or better. My management just looked the other way and didn’t support me. As for training, I wasn’t offered much in the way of onboarding other than being told to read a lengthy “standard operating procedures” document. No real opportunities were offered to shadow anyone so I could learn in real-time. A typical work week was 60+ hours and often stretched to 70+. It was exhausting and demoralizing. The job was not sustainable and I’ve never been more relieved to be done with a place. I cannot recommend Maximus as a place to grow your skills or to give your time. Turnover seems to be relatively high at Maximus and there are far better places to work.

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