Pros
Nice employees. Friendly staffs. Good 401K.
Cons
1. cubible too small. 2. they whine for taking bathroom breaks too long. Might as well build a bathroom next to cubible. 3. managements, QA, supervisors doesnt back you up when you were verbally harrassed by consumers. 4. I had stayed late couple of times because of a call. Company doesnt pay you or let you leave early. I will report you very soon! 5. They keep expanding and growing. No salary raise. One salary doing 3 different department's work. 6. Stupid work: calling consumers and see how much they like the new plan. 7. they want to hire college students and pay them 12.95$ per hour. I dont think so cheapskate. 8. Supervisors avoid you when you ask for assistance. 9. When we have a party, customer service reps and supervisors chipped in for food, drinks, dessert. QA staffs and IT staffs get to eat our food first while we are working on the calls. They chipped in nothing. They get paid more!