Good at First - Customer Service Representative Maximus Employee Review

2.0
29 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Remote work is convenient to have.

Cons

After open enrollment is over they are very tough and critical and picky and unrealistic because its slow and they want people to leave.

Explore other reviews about Maximus

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

Cons

Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

3.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great Incentives and unlimited OT

Cons

Laid off out of no where, the entire Medical Records Department

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