IF your a robot you're going to love this place! - Enrollment Broker Maximus Employee Review

2.0
16 Mar 2016
Recommend
CEO approval
Business outlook

Pros

Good pay and business casual dress. You go thru a 4 week training which was intense but the trainers made it a fun environment.

Cons

We are supposed to have what they call on the job training for 3 weeks after the initial 4 weeks. They kept trying to get you off the OJT time frame and then give you about 2 weeks to not make any mistakes. If you like following a script when talking to Medicaid clients and sounding like a robot you will do fine. God forbid that you show any personality and empathy with the client.

Explore other reviews about Maximus

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

Cons

Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Had a few really exceptional coworkers

Cons

One reason I was hired was to bring in new ideas and work approaches; however, when I tried implementing anything new, some of the “old school higher-ups” would balk and were never open to anything new or better. My management just looked the other way and didn’t support me. As for training, I wasn’t offered much in the way of onboarding other than being told to read a lengthy “standard operating procedures” document. No real opportunities were offered to shadow anyone so I could learn in real-time. A typical work week was 60+ hours and often stretched to 70+. It was exhausting and demoralizing. The job was not sustainable and I’ve never been more relieved to be done with a place. I cannot recommend Maximus as a place to grow your skills or to give your time. Turnover seems to be relatively high at Maximus and there are far better places to work.

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