It's all outsourced now. - Customer Service Representative MedRisk Employee Review

3.0
17 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Remote for US employees, if they still hire there

Cons

Loss of institutional knowledge Company runs operations like a BPO outfit Outsourced employees are still paid poorly

Explore other reviews about MedRisk

5.0
30 Apr 2025
Recommend
CEO approval
Business outlook

Pros

I like it here more or less it's not as bad as it used to be because the culture changed.

Cons

The location sucks for food.

1
1.0
27 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Most support and middle management is nice to work with.

Cons

Nepotism at it's finest! Management is not to be trusted.

1
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