extreme highlights and deep low points makes it average - Anonymous employee Medallia Employee Review

Thank you for your feedback. I was really upset to hear about your experience with parental leave. If you're willing to share, I would love to learn more about it. As a mother of three, I understand how important it is to spend time with your family, especially when you have a new baby. In March, we increased our parental leave to be 6 weeks at 100% pay. No parent should be dissuaded from spending the maximum amount of time with his or her newborn. In terms of decision making process, I agree we have room to improve there. Sometimes our collaborative culture can morph into consensus-based decision-making (which we don’t support). Again, if you’re open to sharing your specific experience with me, I would love to hear it. We are always trying to get better. In terms of inexperienced managers, we do try to promote people internally whenever possible and support them with robust training curriculums that prepare them for their new roles. We’ve put a special emphasis on leadership training. I'd love to learn more about which orgs you see particularly affected by inexperienced management so that we can better address it. Please reach out to me directly! Again, thank you for your feedback. I see that you are no longer here so I wish you the best of luck in your future endeavors. -A