Very comfortable place to work as long as you don't mind the strong groupthink culture - Client Services Analyst Medallia Employee Review

2.0
14 Nov 2014
Recommend
CEO approval
Business outlook

Pros

People are helpful, nice, and somewhat lazy for the most part. (Others are worked into the ground and seem miserable.) Even though compensation is fair at best, other benefits are great. Lots of food/drink. Good healthcare/dental/vision. Very flexible work schedules (especially for parents who want to pick up their children after work). If you want to be able to play foosball for an hour a day or go for a walk, nobody seems to mind.

Cons

Career path is not defined, and management is more focused on building out the increasingly apparent hierarchy. It seems like a lot of people are very bored with what they do on the day-to-day. Work can be mind numbing and not particularly challenging. A lot of people cruise and do not challenge themselves, but they have a great work-life balance.

Explore other reviews about Medallia

5.0
24 Jun 2025
Recommend
CEO approval
Business outlook

Pros

supportive team and great environment for growth

Cons

no cons from my time at Medallia

3.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people and a fun culture

Cons

Changes and uncertainty make it hard to stay

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