Frustrating, underpaid, and full of empty promises - Level 3 Support Engineer Medicus IT Employee Review

Leadership that truly values both customers and employees, paired with an inspiring mission to support healthcare providers.

Growth can be so fast but it's a good problem to have.

The job is nothing but constant stress.

Technicians get treated like they don’t matter, ignored, undervalued, and basically seen as disposable. The pay is ridiculously low for what’s expected, and the workload just keeps growing. All the constant mergers and acquisitions have completely wrecked any sense of team cohesion. Leadership keeps saying they value employees and customers, but their behavior shows the exact opposite. The mission sounds nice on paper, but it feels like nothing more than a performance. Meanwhile, the people actually keeping the place running are overlooked and left without real support.