No one knows what they are doing - Anonymous employee Medifast Employee Review

1.0
9 Feb 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working with the members is rewarding.

Cons

*Every employee is forced to work from open to close every day that the centers are open - including every Saturday - even though that is NOT what we were told when we were hired *There are only 2 employees in many of the centers. This means very little time off and very, very long days. *The company offers a lot of PTO, but not much opportunity to use it. *No work-life balance. We all have to work until 7 two nights per week, until 8 one night, and work every Saturday from 8-3. They used to let us alternate opening and closing shifts so no one had to work from open to close, but that changed a couple of months ago. *Inconsistent direction from management - RMs tell you one thing, DMs another. Unprofessional behavior exhibited by RM (condescending, bullying behaviors). *Increasing micro-management, redundant paperwork, constant pressure and nagging to call anyone who asks for information about the Medifast program but does not become a member *No positive feedback from upper management; constant focus on what isn't being done right. Many employees feel like they don't do anything right, as the focus is always on $$$$ and never on how our members are progressing *Centers are not staffed adequately - if one staff member is sick or needs to take time off, many centers are left with only one person working.

Explore other reviews about Medifast

5.0
29 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Medifast is in the midst of an exciting transition to helping people improve their metabolic health. People are dedicated to helping others and support each other amongst teams, which makes the hard work worthwhile.

Cons

The work is currently fast-paced to meet the changes in the market.

5.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Supportive work environment, growth opportunities

Cons

The ethics of selling health programs can get fuzzy

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