Great Support and Work life Balance - Customer Service Representative (CSR) Medscape Employee Review

5.0
14 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Excellent manager and Supervisor - never a dull moment; very busy and things always changing, but we are well informed. Remote, no phones - excellent CRM system.

Cons

Did not receive raise this year yet

Explore other reviews about Medscape

5.0
30 Dec 2024
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

Loved my time there. Technology is a bit slow but the brand still resonates. Brand is world renown.

Cons

Company has grown resulting in more process.

1.0
9 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My manager was truly a great person but knew that there were no real growth opportunities.

Cons

Too many to say: Toxic culture, teams literally not doing their jobs, a complete lack of leadership and the ceo is a horrible person. The sales people are legitimately some of the dumbest people I’ve met throughout my career. They don’t have an understanding of the products at all and then get angry when you try to simply explain what the actual products are and how they function.

4
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